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Photo of a person using VRS

VRS

http://www.sprintvrs.com

Video Relay Service (VRS), is an exciting new supplement to the traditional TTY relay service. This service provides American Sign Language (ASL) users with an attractive alternative that offers them the opportunity to communicate by video conferencing, using their native language, which may be preferred over the traditional TTY relay service.

Benefits of using VRS:

  • Enable the ASL user to communicate in his/her native language.
  • Vastly increased communication speed.
  • Enhance communication, with use of facial expression and body language cues.
  • Remove communication barriers for slow typists and/or exclusive ASL users.
  • Able to make interruptions.
  • Able to work efficiently with automated telephone transfer systems.
  • Provide functional equivalency of making phone calls.


Diagram: Video Interpreter relays conversation between VRS User and Voice User




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Washington State Department of Social & Health ServicesWashington Relay Service is provided by Sprint.