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WASHINGTON RELAY SERVICE


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Make a Washington Video Relay Service Call
Make a Sprint Relay Online Call


SRO

http://www.sprintrelayonline.com

Sprint Relay Online (SRO) is internet protocol (IP) based relay service using your computer connected to the internet.

Benefits of using SRO:

  • Increased access!  You can access SRO from work, home, libraries, online cafes and anywhere with computer/internet access.  Great for travellers, students, professionals, etc.

  • Unrestricted calls!  No long distance charges for making calls.  In other words, all calls are FREE!

  • 24/7 basis!  You can make calls 24 hours a day, 7 days a week.

  • Secure calls!  You can make calls with full confidentiality.  There are security measures to ensure that all of your calls are made in complete privacy.

  • Customize your calls!  You have the freedom to customize the look and feel of your call, with several options and capabilities:
  • split screen
  • language preferences (English, Spanish, French Creole)
  • text size
  • text color
  • background color
  • dialing instructions
  • emotion icons
  • print and save options

  • Make 2LVCO calls!  You can make two-line VCO calls with SRO!  How does it work?

  • Put in your home number for the CA to call back to you. Your phone line must have a three-way conference calling capability.

  • Upon receiving the call from the CA, connect your outbound party.

  • The CA will type on your internet browser screen, while your outbound party is speaking.

  • Works with dial-up connections!  You do not need a high speed internet access (e.g. DSL or cable modem) to use SRO.



For best results in using Sprint Relay Online the following applications are recommended:

  • Operating Systems:
    Windows 98, Windows NT, Windows 2000, Windows XP, Macintosh OS 10.3 (works only with Safari browser).
  • Browsers:
    Microsoft Internet Explorer, Version 5.0 and higher, and Safari (for Macintosh).
  • Video Players:
    Windows Media Player, Version 7.1 and higher.
  • Java Plug-ins:
    Microsoft Corporation, Version 1.1 and higher.



Washington State Department of Social Washington State Department of Social & Health Services - Office of the Deaf & Hard of Hearing.
Washington Relay Service is provided by Sprint.