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Make a Video Relay Service CallMake a SprintIP Call
Photo of a person using SRO

SprintIP / SprintIP using AIM

http://www.sprintip.com

SprintIP is internet protocol based relay service using your computer connected to the internet. SprintIP is also available on AOL Instant Messaging (AIM).

Benefits of using SprintIP:

  • Increased access!  You can access SprintIP from work, home, libraries, online cafes and anywhere with computer/internet access.  Great for travellers, students, professionals, etc.

  • Unrestricted calls!  No long distance charges for making calls.  In other words, all calls are FREE!

  • 24/7 basis!  You can make calls 24 hours a day, 7 days a week.

  • Secure calls!  You can make calls with full confidentiality.  There are security measures to ensure that all of your calls are made in complete privacy.

  • Customize your calls!  You have the freedom to customize the look and feel of your call, with several options and capabilities:
  • split screen
  • language preferences (English, Spanish, French Creole)
  • text size
  • text color
  • background color
  • dialing instructions
  • emotion icons
  • print and save options

  • Make 2LVCO calls!  You can make two-line VCO calls with SRO!  How does it work?

  • Put in your home number for the operator to call back to you. Your phone line must have a three-way conference calling capability.

  • Upon receiving the call from the operator, connect your outbound party.

  • The operator will type on your internet browser screen, while your outbound party is speaking.

  • Works with dial-up connections!  You do not need a high speed internet access (e.g. DSL or cable modem) to use SprintIP.



For best results in using SprintIP the following applications are recommended:

  • Operating Systems:
    Windows 98, Windows NT, Windows 2000, Windows XP, and Macintosh OS X.
  • Browsers:
    Firefox
    Internet Explorer 5.0+
    Safari


Diagram: Communication Assistant relays conversation between SRO User and Voice User




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Washington State Department of Social & Health ServicesWashington Relay Service is provided by Sprint.